What Do You Need to Do?
  • Alarm Permits
  • Business License
  • Code Compliance
  • False Alarm Service Assessment
  • Fire Permit/Inspection Fees
  • Fire Report Processing Fees
  • FOIA Requests
  • Permits
  • Miscellaneous Bills
  • Personal Property
  • Real Estate
  • Utility Bills
  • Dog License
  • Utilities
  • Parking Tickets
Most of the account/invoice/fees can be paid without registering for an account using the Quick Payment feature. However, when you sign up for an account you get to link accounts to your profile and see a history of payments. Dog Licenses and Account Profile functionality require a registered account.
Quick Payment allows you to pay without having to login or register for an account. Click on the Quick Payment button on the home page to see a list of what bill types are allowed. You will be prompted for an email address for confirmation of your payment.
Yes. CityLink provides shopping cart services allowing customers to make a single payment for multiple bills.
Yes. ACH/echeck payments are free. Credit/debit card payments are handled through a 3rd party merchant (Elavon) and includes a small processing fee.
Please allow for 5-7 business days for payment to be reflected in your Account balance.
View payments made when you were signed in to your CityLink account by:
  • Login to CityLink
  • Click on Accounts at top of the page
  • Click on Payment History
For credit card payments, contact your credit card company or bank to see if the payment was rejected.
For questions on your Water bill or payment, please call (434) 455-3840.
For questions on a Parking ticket or other Parking related items, please call (434) 455–4045.
All other billing and payment questions, please call (434) 455–3850.
If you were signed in to CityLink and paid using a bank account (eCheck), you can cancel the payment on the day the payment was entered. To cancel, login to your account and use the Payment History option on the Accounts page to cancel payment. Payments made by credit card cannot be cancelled online.
If you have registered for a CityLink account, login to your account and go to the Accounts page. Click on Payment History and see if the payment you made is listed.
Residents in the Cty of Lynchburg are required by City Ordinance to obtain a license for all dogs starting at four months of age. The law applies regardless of whether the dog is kept inside or out.
Yes. All dogs four months or older must have a current rabies vaccination before a license can be issued.
You can login to your account and update the record there. You can also call us at 434-455-3850
Dog Licenses must be renewed annually between November 1st and January 31st unless you purchase a lifetime dog license Even if you purchase a lifetime license, you will still need to login to your account and upload a proof of rabies vaccination online.
Yes, a valid rabies vaccination certificate signed by a licensed veterinarian must be presented before a dog license can be issued. You can login to your account and upload a proof of rabies vaccination online. Allowed file types include: pdf, images, and Word Document
Please allow for 5-7 business days for payment to be processed. You will receive an email when the tags are sent in the mail.
Please allow for 5-7 business days for payment to be processed and proof of rabies vaccination reviewed. You will receive an email when the tags are sent in the mail. You can also call us at 434-455-3850
No. Contact the City of Lynchburg Police department - Animal Warden for information on licensing a dangerous animal. Requires a Registration Certificate filled out and signed by the Animal Warden before purchasing a current dog license.
To request a replacement/duplicate dog tag, contact the Office of Billings and Collections at 434-455-3850
Most payments can be made without a CityLink account. Having an account gives you better control over your payments, allows you to link accounts you may use in the future.
Dog License payments require a registered CityLink account.
A valid email address. You can choose to create a new CityLink managed login password or use your existing Microsoft or Google account credentials. As part of the account registration, a confirmation email is sent containing a link for you to confirm and finalize your account setup.
Yes. Login to your existing account and click on your email address at the top of the page and select Account Settings to managing your CityLink Account.
You need to register for a CityLink account. Once you have an account, login to CityLink and click on Accounts to link your city accounts. You will need to know the account number and will also be able to assign a personal nickname. For Business License you also need a PIN number sent to you by the Billings and Collections department.
Yes. Find the account on the Accounts page and click on the 3 ellipses for a drop down menu...select Edit Account or Remove Account (unlink from your account)